Privacy Policy

At Kalchatti Craft (“we”, “our”, “us”), accessible from https://kalchatticraft.com/, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

• Full Name
• Phone Number
• Email Address
• Shipping & Billing Address
• Payment details (processed securely via payment gateways)

b. Non-Personal Information

• Browser type
• IP address
• Device information
• Pages visited and time spent on the website

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order updates
• Provide customer support
• Improve our website and services
• Send promotional offers (only if you opt-in)

3. Payment Security

We do not store your payment details.

All payments are processed through secure third-party payment gateways that comply with industry security standards.

4. Cookies & Tracking Technologies

We use cookies to:

• Enhance your browsing experience
• Remember your preferences
• Analyze website traffic

You can choose to disable cookies through your browser settings.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

• Trusted delivery partners (for shipping orders)
• Payment service providers
• Legal authorities (if required by law)

6. Data Security

We implement appropriate security measures to protect your data from:

• Unauthorized access
• Alteration
• Disclosure

However, no online transmission is 100% secure.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt out of marketing communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.